Platform depth · SAS

Operationalize customer intelligence with SAS Customer Intelligence 360.

We connect SAS Customer Intelligence 360 data, audiences, journeys, channels, planning and measurement to specific customer decisions and an accountable marketing operating model.

Engagement pathwayIntelligence to action
01Signals
02Audience
03Decision
04Journey
05Measure
06Improve

Foundation & intelligence

Create the data and insight base for activation.

01

SAS 360 Discover

Digital data collection, identity, behavioural insight, conversion analysis and experience measurement.

02

SAS 360 Audience

Audience creation, segmentation, profile enrichment, governance and activation across connected destinations.

03

SAS 360 Match

Advertising decisioning and delivery use cases across addressable digital inventory.

Journeys & engagement

Turn customer signals into coordinated action.

01

SAS 360 Engage

Audience targeting, journeys, tasks, personalization and execution across web, mobile, email and connected channels.

02

SAS 360 Direct

Direct-marketing segmentation, export processes and integration with on-premises customer data.

03

Real-time journeys

Trigger, eligibility, path, contact policy, content, channel and measurement design for in-the-moment engagement.

Planning & optimization

Connect marketing operations to performance decisions.

01

SAS 360 Plan

Marketing hierarchy, plans, budgets, workflows, assets and activity governance.

02

SAS 360 Optimize

Constraint-based contact and offer optimization across competing campaigns and customer opportunities.

03

Insights and performance

Task, journey and channel measurement connected to operating reviews and next-best actions.

Where we add value

Bridge analytical power and operational adoption.

01

Use-case blueprint

Translate marketing objectives into data, decision, journey and measurement contracts.

02

Integration design

Connect CI360 with customer data, analytics, channels, consent and downstream operational systems.

03

Activation assurance

Review configuration, governance, operating readiness and value evidence before scale-up.

Next decision

Turn CI360 capability into repeatable customer decisions.

Bring the priority journeys, data context and activation constraint.

Discuss a SAS CI360 mandate ↗